Please review the FAQs on this page. If you still need support, please contact us at the email address above, or you can use the contact form at the bottom of this page.
How do I access my purchase?
You can access your purchases in the “Member’s Only” area. Get to the login page here. Once logged in, click on the links at the top of the page, or go to the “Home” dashboard.
If you’re having trouble finding your ‘Access’ email with your password, please check your Junk or Spam folder. If still no luck, send me a message below and I’ll help.
I'm having trouble accessing after joining with PayPal, what should I do?
If you purchased with your PayPal account, your login username may not be the same email as your PayPal account. During checkout, you entered your name and email address. This email address is used to create your Member’s Area access, and should be used to log in. Your PayPal email could have been a different email address, which means it should not be used to log in. You still should have received an ‘Access’ email after purchase with your login details.
I don’t remember my password, how do I login to access my purchase history?
Go to the “Member’s Only” login page and click ‘Forgot Password’, then you can enter your email address you used to create your account originally, and you’ll be given directions to complete the new password creation.
How do I log into the Member’s Area?
To log into the Member’s Area, you’ll use the email address you purchased with at this login page. You should have initially received an “Access” email with your password. If you don’t see that email, check your Junk or Spam folder.
I’m not used to working with plywood, can you help me out?
How do I request a refund?
I do offer a refund within 60 days of the purchase date, if you honestly feel that you did not receive what you paid for. If you would like to be refunded for your purchase, please use the form on the bottom of this page, and explain how the product did not live up to your expectations. I ask this because I will use your suggestions and information to further improve my products going forward. Be sure to provide me your name, and your email address you used when purchasing.